Workforce Management 2018

Early Bird Discount Pricing $695.00
Price: $745.00
10/23/2018 8:00 AM - 10/25/2018 12:00 PM, 2.5 days
Williamsburg, VA
Class status:

Certification Eligibility: This course meets a requirement for Level I of the Certified Court Manager Program (CCM)
Early Bird Discount: Register and pay by August 28, 2018, $695. After August 28, $745.



Workforce management helps an organization achieve its mission and goals by acquiring and maintaining a productive workforce. While workforce management is typically assigned to upper-level management (e.g., HR Manager, HR Director, Court Administrator, Clerk of the Court), effective management of employees extends to middle management and to first-level supervisors as well. Employees who do not have supervisory responsibility also benefit from an awareness of fundamental human resources laws and concepts.

In this course, participants learn about laws that impact workforce management in courts. Participants will understand how sound workforce practices, policies, and procedures can help a court achieve legal compliance, and how poor attention to detail, ineffective communication, and lack of follow-through can create employment issues with significant legal consequences. In addition, participants will learn sound recruitment, selection, and retention procedures, and performance management principles that encourage a high-performance work environment. Participants also explore how to develop good employee relations and understand the intricacies of operating in an environment shared by employee interest groups and organized labor. Further, participants will learn the importance of organizational development in a diverse world and the importance of career development, mentoring, and succession planning..

Course Number:  ICM18N-WFM

We recommend participants register early to avoid being placed on a waiting list.


Payment and Course Details:

Payment: Full payment is required before the start of a course. All payments must be made in U.S. dollars (NCSC Federal Tax ID# 52-0914250).

In-person Courses: Between four and six weeks before the start date of a course, participants will receive a confirmation that there is sufficient enrollment and that course will be held. ICM advises participants not to make any non-refundable travel arrangements until a course is confirmed. Participants are responsible for making their own hotel reservations directly with the hotel. Course completion certificates will be given only to those participants who attend every session and who have made full tuition payment.

Cancellation Policy: Participants who wish to cancel their registration must do so no later than ten business days prior to the start date of the course. Those who cancel fewer than ten days prior to the start date will be charged a $100.00 cancellation fee. No refunds are given after the start of a course.

Certification Policy: It is ICM’s policy that participants seeking program certification from ICM complete their course of study within a 7-year timeframe for each of the following two levels of certification – CMP Level One Certified Court Manager (CCM) and CMP Level Two Certified Court Executive (CCE).


Hotel Information:

Participants are responsible for making their own lodging and travel arrangements. For a list of hotels in the Williamsburg area and transportation services, go here.