Operations Management 2018

Early Bird Discount Pricing $695.00
Price: $745.00
10/2/2018 8:00 AM - 10/4/2018 12:00 PM, 2.5 days
Williamsburg, VA
Class status:

Certification Eligibility:  This course meets a requirement for Level II of the Certified Court Executive Program CCE)
Early Bird Discount: Register and pay by October 15, 2018, $595. After October 15, $645.


The Essential Components are those programs and services that support judicial decision making and the adjudication of court cases. Essential components greatly impact court performance and the quality of justice. They include such activities as pretrial information gathering, social intervention on behalf of parties, legal representation, jury management, and enforcement of court orders. Security, facilities management, communications, equipment, and other functions that relate to the infrastructure and management of the court enterprise are also essential components. Court leaders must understand the needs, nature, and level of service of the court and how to deliver the essential components.

Whether or not the court has direct control over the management of essential component programs and services, their effectiveness must be measured based upon how they support the overall aims of the courts as a separate branch of government. This course examines how essential components relate to the mission, role, and purpose of courts, as well as how to improve the effectiveness of these programs and services through the application of technology, consideration of appropriate service delivery methods, and collaboration with stakeholders.

Course Number: ICM18N-OM

We recommend participants register early to avoid being placed on a waiting list.


Payment and Course Details:

Payment: Full payment is required before the start of a course. All payments must be made in U.S. dollars (NCSC Federal Tax ID# 52-0914250).

In-person Courses: Between four and six weeks before the start date of a course, participants will receive a confirmation that there is sufficient enrollment and that course will be held. ICM advises participants not to make any non-refundable travel arrangements until a course is confirmed. Participants are responsible for making their own hotel reservations directly with the hotel. Course completion certificates will be given only to those participants who attend every session and who have made full tuition payment.

Cancellation Policy: Participants who wish to cancel their registration must do so no later than ten business days prior to the start date of the course. Those who cancel fewer than ten days prior to the start date will be charged a $100.00 cancellation fee. No refunds are given after the start of a course.

Certification Policy: It is ICM’s policy that participants seeking program certification from ICM complete their course of study within a 7-year timeframe for each of the following two levels of certification – CMP Level One Certified Court Manager (CCM) and CMP Level Two Certified Court Executive (CCE).


Hotel Information:

Participants are responsible for making their own lodging and travel arrangements. For a list of hotels in the Williamsburg area and transportation services, go here.