Accountability & Court Performance 2018

Certification Eligibility:   This course meets a requirement for Level I of the Certified Court Manager Program (CCM)
Early Bird Discount: Register and pay by July 13, 2018, $695. After July 13, $745.

Description:

Courts, like all other organizations, are being pressed to provide evidence of their productivity through the use of performance measurement. While this can be difficult to achieve with high-volume caseloads, hundreds of courts around the world have successfully used various instruments, including the CourTools measures and the Court Performance Standards, to evaluate their performance. The information gathered with these tools is helpful not only in terms of processes such as strategic planning, but can also inform staffing decisions. Perhaps most important is the role statistics play in demonstrating to the community, media and funding authorities that the work of the courts is being performed efficiently. There are instruments that relate to trial courts and appellate courts, as well as various specialty dockets, including drug courts, elder courts and others.

Using the data collected from the performance measurement instruments presented in this course can help provide a framework for courts to assess their performance across operations, embracing both internal and external stakeholders.

Course Number:  ICM18N-ACP

We recommend participants register early to avoid being placed on a waiting list.