Public Relations 2017 (formerly Court Community Communication)

 
Price: $400.00
Dates:
11/8/2017 8:00 AM - 11/9/2017 12:00 PM, 1.5 days
Location:
Williamsburg, VA
Instructor(s):
DeLosh
Class status:
Cancelled

 Certification Eligibility:   This course meets a requirement for Level II of the Certified Court Executive Program (CCE)
  

 

Description:

Communication is fundamental to the success of any organization. For courts, effective communication with the various communities they serve is central to the administration of justice. In the always-connected information age of the twenty-first century, managing court communications requires an extensive knowledge and practical understanding of a wide variety of media, communications principles, judicial canons, and emerging technologies.

In this course, participants will learn basic skills and techniques for making courts more understandable, including how to manage customer service, the difference between legal advice and legal information, how to communicate using various technology applications, how to explain complex processes without using jargon, and how to identify and accommodate audiences with special communications needs. Other topics include community outreach programs and public information, with an emphasis on managing online tools, media relations, and leadership and program development.

Course Number:  ICM17N-PR


We recommend participants register early to avoid being placed on a waiting list.

Hotel Information:

Participants are responsible for making their own lodging and travel arrangements. For a list of hotels in the Williamsburg area and transportation services, go here.